LuXia (hereinafter referred to as “We”, “Us”, or “Our”) is concerned about the privacy of the users (hereinafter referred to as “You”, “Your” or “User”) of its website (“Site”) located at and has provided this privacy policy statement (the “Privacy Policy”) to familiarize you with: the manner in which LuXia collects, uses, stores, discloses and transfers your personal information (as defined below) collected through the site.


1.1. LuXia’s privacy policy explains

What information is collected and why such information is collected from you
How such information is used and stored
How such information can be accessed and updated by you
Why such information is disclosed and transferred to certain third parties

1.2. LuXia has tried to keep the privacy policy as simple as possible. We value the trust you place in us.

Please read the following statement to learn about our personal information gathering and dissemination practices.

We shall also make reasonable efforts to provide you with the opportunity to request correction of your personal information provided to us if the same is inaccurate or even to delete further information.Further, we may decline to process requests which We find to be contrary to the terms laid down under this privacy policy,our site terms and conditions or any applicable laws, require disproportionate technical effort, jeopardize the privacy of others or are extremely impractical.

2.Information we collect

Based on you accessing and / or availing any of the services provided on the site, we may collect certain personal information from you.

The “personal information” that we collect from you includes, but is not limited to, your name, account password, postal address, phone number, email address, contact preferences, ID proof (PAN, Passport, Voter ID etc.), bank account/credit card/debit card details, proof of employment, proof of educational background, and other information that would assist us in verifying your identity.

3.Access to personal information

You are required to ensure that your personal information is accurate, complete and up-to-date by logging into your account. We shall also make reasonable efforts to provide you with the opportunity to request correction of your personal information provided to us if the same is inaccurate; or even to delete the personal information. Further, we may decline to process requests which we find to be contrary to the terms laid down under this privacy policy, our site terms and conditions or any applicable laws, require disproportionate technical effort, jeopardize the privacy of others or are extremely impractical.

4.Purposes for which we use your information

  • Entering account or your usage of the site
    Verification of your account
  • Ensuring that the content on the site is presented in the most effective manner for you and for your device.
  • To provide you with newsletters, information, products or services that you request from us which we feel may interest you, where you have consented to be contacted for such purposes
  • To notify you about changes to the site, this policy or the terms of use
  • For the purpose of studying your usage patterns
  • For analytical purposes, including but not limited to assessing usage data, usage patterns, estimate audience sizes and other similar activities
  • In any other manner we may describe when you provide the Information
  • Detection and prevention of fraud, spam, abuse, security incidents, and other harmful activity
  • Conducting security investigations and risk assessments
  • Verification or authentication of the information or identifications provided by you (such as to verify your accommodation address or compare your identification photo to another photo you provide)
  • Conducting checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required
  • Compliance with our legal obligations and applicable laws
  • Compliance and monitoring of our contractual obligations towards you
    Resolution of any disputes with you or any of our users s and enforce our agreements with third parties.
  • In connection with the activities above, we may conduct profiling based on your interactions with LuXia, your profile information and other content you submit, and information obtained from third parties. In limited cases, automated processes may restrict or suspend access to site, if such processes detect an activity that we think poses a safety or other risk to LuXia, other users, or third parties.

5.Data Security

The Information that you provide, subject to disclosure in accordance with this Policy and Terms of Use, shall be maintained in a safe and secure manner. LuXia’s databases and Information are stored on secure servers with appropriate firewalls.

LuXia gives the user right to withdraw his consent by sending an email to

Given the nature of internet transactions, LuXia does not take any responsibility for the transmission of Information including the Information you provide to LuXia. Any transmission of your Information on the internet is done at your risk. LuXia does not take any responsibility for you or any third party circumventing the privacy settings or security measures contained on the site.

You acknowledge that as a registered user you are responsible for maintaining the security of your Account such as your account login credentials and passwords, and that you should not provide these credentials to any third party. If it comes to your knowledge that or if you have reason to believe that your account credentials have been stolen or been made known to others, you must contact us immediately at You acknowledge that you are responsible for all acts done, using your account login credentials. LuXia is not responsible if someone else accesses your account.

6.Posting your requirement

Posting certain requirements on the site for certain properties, whether for sale or rent, may require you to provide us with Personal Information such as your valid ID proof and proof of employment, prior to posting such requirements. You hereby acknowledge and permit LuXia(directly or through its contractors) to contact you to at the contact number as provided by you, for intimating you on events, potential buyers, tenants or properties that other site users might be interested in. You further consent to us maintaining in our records your contact details that would be used for customer inquiry purposes.

7.Change in privacy policy

LuXia may update this privacy policy at any time, with or without advance notice. LuXia will revise the “Updated” date at the bottom of this privacy policy, upon updating the privacy policy. LuXia suggests that the user regularly check this portal to apprise themselves of any updates. In the event there are significant changes in the way LuXia treats users’ personal information, LuXia will display a notice on the site or send users an email, as provided for above.. If a user uses the services after notice of changes have been sent to such user or published on the site, such user shall be deemed to have provided his/her/its consent to the changed practices.


Questions, discrepancies or grievances regarding this privacy policy or in relation to the collection, storage, processing, disclosure and transfer of any of your personal information may be directed to the email id.


By visiting, accessing or availing any services available on the site, you explicitly consent to, without limitation or qualification, to the collection, storage, processing disclosure, use and transfer of your personal information provided by you in the manner as described in this privacy policy.

Please read this privacy policy carefully as it affects your rights and liabilities under law. If you do not accept the privacy policy stated herein or disagree with the way we collect and process personal information collected on the site, please do not visit, access or avail any of the services offered on the site.

This privacy policy has been last updated on 10th August’2019.