Overview of Property Management Case Study
This post highlights the problems and our property maintenance and rental income generation solutions for one of our NRI client.
About the Client
The NRI client lives in New Zealand and has a property in Gurgaon – India. Since he lives away from his property, therefore, it became next to impossible for him to travel to India frequently to address the property concerns. Hence, the client decided to hire a property maintenance and rent management company in Gurgaon to fulfill his requirements.
Property: the client owns a Penthouse of 5400 Sq ft with 4 Bedrooms on a top floor in one of the posh locations of Gurgaon.
Problems Faced by the New Zealand Client
The client bought the property 10 years back from now. And at the time of purchase he invested a generous amount of INR 30 lakhs on the renovation and upkeep of the house. The client equipped the house with latest and superlative amenities, appliances and furniture. So that whenever he and his family came to India, they’d be comfortable in their stay.
The maintenance of the house was given to a local person/acquaintance, who was supposed to take care of the property while the owners were abroad.
Unfortunately, the person in-charge for maintenance only did cleaning ignoring all the concerned tasks of property maintenance. This resulted in poor condition of the fittings, appliances, furniture etc in the penthouse.
And when the client decided to generate some rental income from the property, it was not in the shape to hire tenants. This came as a shock to the client who was trusting the local acquaintance and was hoping to save some rental income for his future plans.
House Condition when the client contacted LuXia’s property managers
When Luxia was given the charge of the house for maintenance, our property managers found the house in a very poor condition.
Bathroom fitting were rusted and old , rubber was falling off from the window blinds, Jacuzzi was not working , A/Cs were not working or cooling. Additionally, the kitchen appliances like chimney, hub, oven etc were also not functioning properly.
All in all the house was not maintained per the standards it should have been over the years.
LuXia’s Solutions for Property Maintenance and Rental Income generation
Just as the client hired us for using our property management services for NRI, our team was on it for the maintenance tasks. With our expert in-house professionals like carpenter, plumbers, electricians, appliance technicians (for washing machine, dryer , chimney/hob etc) we got everything rectified and thoroughly cleaned.
Our team ensured that the maintenance work was done at economic prices, that too well within the pre-committed timeline.
With our maintenance team’s efforts the house was completely transformed from an unused, unkept house; to a modern luxurious apartment.
We gave a live tour of the house to the NRI owner over video conference. And, he was pleasantly surprised with the transformed look of his house. He was very happy that he did not have to spend on the travel expense to maintain his property in India.
Now, since the house is very well maintained, so now is the time for the house to earn money from a previous dead investment of 10 years.
Therefore, LuXia engaged with top corporate companies and established verified professionals to get our New Zealand client suitable tenant.
From the various prospect tenants, we screened the details of a corporate client who wanted to use this penthouse as their company guesthouse.
LuXia got the deal finalized between the client and the corporate client with a handsome rental of INR 80,000. Our property management company handled all the verification and documentations before handing the keys to the tenant.
Get in touch
Gain benefits, and save your time and money by hiring our residential property management services. All you need to do is get in touch with our NRI property management company in Delhi NCR and we’ll take care of all your property requirements.